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Legal & Privacy

Privacy Policy

Last updated: 18 February 2025  ยท  Effective: 18 February 2025

Kamolwan is committed to handling your personal information with care and transparency. This policy describes what data we collect when you visit our website or enrol in our courses, how we use it, and what choices you have.

1. Introduction

Kamolwan ("we", "our", "us") operates the website at arrowhead-cu01c.info and provides educational programmes on gold and commodity investing for adults based primarily in Thailand. We act as the data controller for the personal information described in this policy.

This policy applies to all personal information collected through our website, inquiry forms, and course enrolment processes. By using our website or submitting your details, you agree to the practices described here.

If you have questions at any point, please contact us using the details in Section 10.

2. Data We Collect

Information you provide directly

  • Full name and preferred contact name
  • Email address
  • Phone number (optional)
  • Enquiry or message content submitted through our contact form
  • Course enrolment details and payment information (processed via our payment provider)

Information collected automatically

  • IP address and browser type
  • Pages visited, time on site, and referral source (via analytics tools)
  • Device type and operating system
  • Cookie identifiers (see Section 5)

Legal basis for processing (PDPA / GDPR principles)

  • Consent โ€” for marketing communications and optional cookies
  • Contractual necessity โ€” to deliver courses you enrol in
  • Legitimate interest โ€” for website security and improving our content
  • Legal obligation โ€” where required by Thai law or regulation

Retention: Contact form data is held for up to 24 months. Course enrolment records are retained for 5 years for accounting and legal purposes. Analytics data is retained per third-party provider settings (typically 14โ€“26 months).

3. How We Use Your Data

Responding to enquiries. When you contact us through the website form, we use your name, email, and message to respond to your query.

Course delivery. Your contact details and enrolment information allow us to provide access to course materials, schedule sessions, and send programme-related communications.

Website improvement. Aggregated analytics data helps us understand which pages and information are most useful to visitors, allowing us to improve our content.

Marketing communications. With your consent, we may send information about upcoming course dates or relevant updates. You may opt out at any time.

Legal compliance. We retain certain records as required under Thai commercial law and tax regulations.

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

4. Data Protection Measures

Encrypted Transmission

Our website uses HTTPS/TLS encryption for all data in transit.

Secure Storage

Personal data is stored on access-controlled servers with regular security reviews.

Access Controls

Only authorised Kamolwan team members can access personal data, on a need-to-know basis.

Breach Notification

In the event of a data breach affecting your rights, we will notify you and relevant authorities as required by applicable law.

5. Cookies

Our website uses cookies to operate correctly and to collect anonymised usage data. We use four categories of cookies: essential, analytics, marketing, and preference cookies.

You can manage your cookie preferences at any time through our Cookie Policy page, where we also provide full details of each cookie type and the third-party services involved.

6. Your Rights

Under Thailand's Personal Data Protection Act B.E. 2562 (PDPA) and aligned international standards, you have the following rights regarding your personal data:

Right to Access โ€” Request a copy of the personal data we hold about you.
Right to Rectification โ€” Ask us to correct inaccurate or incomplete information.
Right to Erasure โ€” Request deletion of your personal data, subject to legal retention requirements.
Right to Data Portability โ€” Request your data in a structured, machine-readable format.
Right to Object โ€” Object to processing based on legitimate interest, including direct marketing.
Right to Withdraw Consent โ€” Withdraw consent for processing at any time, without affecting prior lawful processing.
Right to Lodge a Complaint โ€” You may file a complaint with the Office of the Personal Data Protection Committee (PDPC) in Thailand.

To exercise any of these rights, please contact us at [email protected]. We aim to respond within 30 days.

7. Third-Party Links

Our website may contain links to external websites โ€” for example, links to Thai brokerage information or financial regulatory bodies. We are not responsible for the privacy practices of those sites and encourage you to review their individual privacy policies before submitting personal data.

8. Children's Privacy

Our courses and website are intended for adults aged 18 and over. We do not knowingly collect personal data from individuals under 18. If we become aware that a minor has submitted data to us, we will take steps to delete it promptly. Please contact us if you believe this may have occurred.

9. Policy Updates

We may update this policy from time to time to reflect changes in our practices or applicable law. When we do, we will update the "Last updated" date at the top of this page. For significant changes, we may also notify enrolled participants by email.

Continued use of our website following any update constitutes acceptance of the revised policy.

10. Contact Information

For any questions, requests, or concerns relating to this privacy policy or your personal data, please contact our privacy team:

Kamolwan
168 Sathorn Road, Silom, Bangkok 10500, Thailand
+66 85-273-9461